Privacy Policy

4.1 Data We Collect

• Identity Data: Full name, phone number, email address, and date of birth.
• Transaction Data: Booking history, selected services, payment methods, and points history.
• Device Data: Device type, operating system, IP address, and app usage data.
• Location Data: Approximate location to help find the nearest branch (only with your permission).

4.2 Use of Data

• Processing and confirming service bookings.
• Sending session reminder notifications and promotional information.
• Improving service quality and user experience.
• Fulfilling applicable legal and regulatory obligations.
• Preventing fraud and maintaining account security.

4.3 Sharing Data with Third Parties

Simi does not sell your personal data to third parties. Data is only shared with:

• Payment partners (payment gateways) to process transactions securely.
• Technology service providers bound by confidentiality agreements with Simi.
• Legal authorities if required by laws and regulations.

4.4 User Rights

• Right of Access: You have the right to request a copy of the personal data we store.
• Right of Correction: You can update inaccurate data through the Profile menu.
• Right of Erasure: You can request the deletion of your account and personal data.
• Right of Restriction: You can restrict the processing of your data under certain conditions.

4.5 Data Security

We implement industry security standards including SSL/TLS encryption, two-factor authentication, and 24/7 system monitoring to protect your data from unauthorized access.

4.6 Policy Changes

Simi reserves the right to update this Privacy Policy at any time. Significant changes will be notified through app notifications at least 14 days before they take effect.

4.7 Privacy Contacts

For questions or requests related to your personal data, contact: