We are committed to providing the best experience to every customer. Simi's Customer Service team is ready to help you 7 days a week to ensure every visit goes perfectly.
WhatsApp & Phone
Monday–Sunday, 08:00–21:00 WIB
Response within 1x24 business hours
Live Chat
Help Center Menu
Direct Visit
During operational hours
Submit complaints through one of the channels above.
Our team will respond within a maximum of 1x24 business hours.
The investigation and resolution process takes a maximum of 3 business days.
Simi is committed to providing a fair and satisfactory solution for every customer.
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